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TERMS & CONDITIONS - BUNDLES AND SERVICES

Please read before making any booking from GetNeat ID for our bundles and services terms and conditions.

GetNeat ID is committed to providing our clients with exceptional customer service.

Updated: 1/1/2025

However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.

These have been drafted to cover all areas, depending on the project not all terms will be relevant to your scope of work.

BUNDLE TS&CS OVERVIEW

Terms & Conditions - Bundles and Services

Effective Date: January 1, 2023

Thank you for choosing GetNeat ID.

 

We are dedicated to providing

exceptional service. Please review the following terms and conditions carefully before

booking our bundles and services. If you have any questions or need clarification, do

not hesitate to contact us. We are committed to addressing your concerns and ensuring

a clear understanding of our services.

Overview of Terms & Conditions for GetNeat ID Bundles and Services

This document outlines the terms and conditions applicable to the interior design

services provided by GetNeat ID. These terms cover the full design

process from concept to completion and are integral to the agreements governing our

service bundles.

As a client, your contract with GetNeat ID establishes a working

relationship in which we are engaged to transform an interior space with new or

enhanced design elements.

1. Detailed Specifications

 GetNeat ID will create detailed specifications for all aspects of the

project, including style plans and 3D drawings as applicable. These specifications

encompass interior colour schemes, fabric selections, lighting, furniture, and other

design and construction elements as required. These details will be agreed upon during

the initial consultation and will serve as the foundation for the project.

2. Scope of Work

The scope of work outlines the specific tasks to be completed and provides an

estimated timeline for the project. GetNeat ID uses a fixed fee pricing

model, ensuring that the scope of work is comprehensive and clearly defines the

deliverables. This document establishes a mutual understanding of roles and

responsibilities.

It is important to note that GetNeat ID's services do not include work by

contractors such as architects, electrician, or engineers. While these specialized

services may be coordinated by GetNeat ID, they are managed separately

and require direct engagement with the respective professionals.

3. Drawings and Presentations

The agreement may include 2D and 3D renders, animations, mood boards, and other

conceptual materials. These are intended as design concept documents and should

not be used for other purposes. Clients are required to provide accurate information to

 GetNeat ID and must acknowledge that all drawings and related

materials are proprietary. Rights to these documents are released to the client only

upon receipt of full payment.

4. Consultants and Contractors

 GetNeat ID will oversee and manage the project to ensure conformity

with the design concept, acting as the primary point of communication with all involved

parties to avoid confusion and ensure consistency.

5. Design Fees and Pricing Structure

The agreement will detail the fee structure, payment schedule, and non-refundable

deposit required upon signing. This deposit represents the minimum fee for design

services and will be credited toward the total project cost. GetNeat ID

aims to provide a fixed-price contract, clearly outlining all costs and payment

milestones. We strive to eliminate any assumptions that could lead to delays or

frustrations during the project.

6. Price Guarantees and Warranties

 GetNeat ID will provide warranties and guarantees solely for the work and

materials directly managed by our team. For services requiring external contractors, the

client must enter into separate agreements with those professionals, who will provide

their own warranties and guarantees. GetNeat ID cannot guarantee the

prices of goods or services provided by third parties. Price changes due to delays or

indecision by the client is outside our control. Prices are only fixed and guaranteed.

once all work is confirmed and security deposits are received.

7. Purchasing and Procurement

Orders for goods will only be placed by GetNeat ID upon receipt of client confirmation and payment. A detailed financial breakdown will be provided prior to

installation, and clients are expected to pay in full for goods as specified in the

agreement. In certain cases, GetNeat ID may advise the client to order

directly.

8. Refunds

Most items purchased, especially customized or specially produced items, are non-refundable. Clients are responsible for any costs incurred due to indecision or delays.

Any resulting financial losses will be assessed for potential reimbursement.

9. Cancellations

Once an order is placed and the contract is signed, cancellations are generally not

permitted. If a client wishes to cancel, they may be liable for cancellation fees, which

are determined on a per-project basis. Clients are advised to carefully review and

confirm proposals before any purchases are made.

10. Reimbursable Expenses

Clients agree to reimburse GetNeat ID for any out-of-pocket expenses

incurred during the project, including but not limited to drafting services, freight

charges, and delivery costs. Travel, meal, and lodging expenses, if applicable, will also

be reimbursed as specified in the agreement.

11. Furniture Assembly Policy

 GetNeat ID offers professional furniture assembly services. Quotations

for these services are valid for three months and will include a detailed cost breakdown.

Payment is due upon completion of the assembly project, and a workmanship warranty

is provided for minor adjustments after the first use.

12. Payments and Payment Terms

Payment terms will be clearly outlined in the agreement. Invoices that remain unpaid

after seven days will accrue late fees, and all work may cease until the balance is

settled. Clients are advised to adhere to the payment schedule to avoid disruptions in

service.

13. Insurance

It is mandatory for all furnishings, furniture, and other materials involved in the interior

design project to be insured during handling, moving, and installation. The responsibility

for securing this insurance, including coverage for the interior designer, lies with the

client. Work will not commence without confirmation of adequate insurance coverage

from the client, particularly for medium to large-scale projects.

14. Photographing Completed Works

To highlight our portfolio and for marketing purposes, GetNeat ID may

photograph the project at various stages, including 'before, during, and after'

completion. The client must consent to these photographs being used in our website,

marketing materials, and other promotional contexts. We will ensure that any use of

such photographs will not disclose the client’s name or address without prior consent.

Full Terms and Conditions If you want a deep read.

1. Definitions and Interpretation

 

1. In these Terms and Conditions, unless the context otherwise requires:

o "Consumer" has the meaning as defined in the Consumer Rights Act

2015.

o "Contract" refers to the agreement formed between you and us as

outlined in clause 2.

o "Client/You/Your" refers to the Consumer, firm, or corporate entity

purchasing the Services.

o "Products," where applicable, includes items such as e-books and

courses provided by us as detailed in our Proposal or ordered via our

website.

o "Proposal" signifies our estimate for providing the interior design Services,

which remains valid for 30 days unless otherwise stated, and constitutes

our complete scope of work. This may be formalized through a fee

proposal or email confirmation.

o "Services" denotes the interior design services provided by us as detailed

in our Proposal.

o "Website" refers to www.getneatid.com.

2. References in these Terms and Conditions:

o "Writing" and "written" include emails.

o References to statutes or provisions are to those as amended or re

enacted at the relevant time.

o "These Terms and Conditions" refer to these terms as amended or

supplemented.

o "Clause" refers to a clause in these Terms and Conditions.

o "Party" or "Parties" refer to the parties to these Terms and Conditions.

3. Headings in these Terms and Conditions are for convenience only and do not

affect interpretation.

4. Singular words include the plural and vice versa; gender-specific terms include

all genders: references to persons include corporations.

2. How the Contract is Formed

1. These Terms and Conditions govern the sale of all Services and Products and

form the basis of the Contract between you and us.

2. Following our initial consultation, we will provide a Proposal based on the brief

given by you or received through our welcome questionnaire. A legally binding

Contract is formed when you accept our Proposal. Please read these Terms and

Conditions carefully before accepting our Proposal. If you have any questions,

seek clarification before acceptance. No additional terms or conditions provided

by you will alter these Terms unless agreed to in writing.

3. For Products purchased via our website, our site will guide you through the

ordering process. Your order is a contractual offer that we may accept at our

discretion. Confirmation of acceptance will be provided via email, constituting

the formation of the Contract. The Order Confirmation will detail the Products,

price, taxes, and estimated delivery date.

4. Proposals are based on information available at the time of preparation. Any

errors or discrepancies affecting the price may lead to adjustments.

3. Interior Design Services

1. We will deliver Services with reasonable care and skill, adhering to best trade

practices. Our Services are from an interior design perspective only. Specialist

advice from architects or other contractors should be sought as needed.

2. For our Design Solutions Package, you will receive a number of designs requiring

your written approval. We will accommodate up to two revisions. Additional

alterations, changes to the brief, or extra visits beyond those outlined in our

Proposal will incur additional charges at our hourly rate.

3. Additional services requested post-acceptance of our Proposal will require a

further Proposal, which must be accepted in writing before we proceed.

4. Preliminary sketches or impressions are illustrative and not to be used for

construction purposes unless specifically stated.

5. You are responsible for verifying all dimensions and measurements provided in

our plans. Any discrepancies should be reported to us before construction

begins.

6. Plans for lighting, heating, and flooring are provided as design guidance. It is the

contractor's responsibility to ensure the work adheres to safety and practicality

standards.

7. Our designs and plans are provided digitally. Printed materials, if requested, will

incur additional charges.

8. Product or service suggestions are optional. If accepted

, a separate contract will

be established with the supplier, and you will manage arrangements and

payments directly with them.

9. We may coordinate product ordering but are not responsible for repairs,

replacements, or returns for purchases made by you. We strive for high-quality

selections but are not liable for any issues with selected items.

10. Mileage and travel time for meetings may be charged. A minimum of 48 hours’

notice is required for changes to meeting dates. Less notice may result in

charges for incurred costs.

11. Timelines provided are for guidance only and are not contractual deadlines.

4. Products

1. We strive to ensure that descriptions and illustrations of Products match the

actual items. Variations may occur due to display and lighting conditions.

2. Clause 5.1 does not exclude our liability for negligence and applies only to minor

discrepancies. Refer to clause 7 for issues with incorrect Products.

3. Products ordered through our website will typically be delivered within 30

calendar days of the Order Confirmation unless otherwise agreed.

4. If we fail to deliver within 30 calendar days, you may cancel the order if delivery

within this period was essential.

5. If you do not wish to cancel, you may specify a new delivery date. If we fail to

meet this deadline, you may cancel the order.

6. Delivery is considered complete once the Products are delivered to the address

provided.

7. If delivery is unsuccessful, a note will be left, and re-delivery will be chargeable.

8. Risk in the Products remains with us until they are in your possession.

9. Ownership of Products transfers to you once full payment, including any delivery

charges, is received.

5. Product and Payment

1. Our standard payment terms are:

o for material quotes, 100% of the quoted fee is required in advance.

o for labour quotes exceeding £500, 50% is payable in advance, with the

remainder due upon completion before any drawings or plans are sent.

2. We may issue progress invoices if Services are delayed through no fault of our

own and may request full payment upfront at our discretion.

3. The final invoice is issued once our design is provided. Additional support may

be available for up to 2 weeks post-final document issuance. Further support will

be charged at our standard hourly rate.

4. Our standard hourly rate is £75 unless otherwise agreed.

5. Invoices are payable immediately or within 7 calendar days without set-off,

withholding, or deduction.

6. Prices on our Website are checked before order acceptance. Incorrect pricing

will be corrected, with options to proceed at the correct price or cancel the

order.

7. If a pricing or description error is discovered post-order, we will correct it and

may offer cancellation and a refund if necessary.

8. Overdue payments will incur interest at 4% per annum above the Bank of

England base rate, accruing daily until payment.

9. Delays or postponements of 6 months or more may result in fee revisions.

10. Orders placed via our website must be paid in advance through our payment

gateway provider. Completion of transactions is subject to the payment gateway

provider’s terms and conditions.

6. Problems with Products

1. We must provide Products that are satisfactory, fit for purpose, and as

described. If Products do not meet these criteria, contact us promptly.

2. For physical Products:

o You have 30 calendar days from receipt to reject and return Products for a

refund or replacement if they do not conform.

o Report any packaging damage within 48 hours of delivery.

o Returns should be arranged with original packaging where possible. If not

available, ensure Products are well-protected.

o Faulty, damaged, or incorrect Products will be replaced or refunded,

including postage costs.

o Replacement requests during the 30-day period may suspend the period

while the replacement is processed.

o You cannot return Products due to issues known prior to purchase,

unsuitable purposes, or normal wear and tear. EU consumers have a 14

day cooling-off period.

3. Refunds will be processed within 14 calendar days of agreement using the same

payment method unless otherwise requested.

4. For more information on consumer rights, contact your local Citizens’ Advice

Bureau or Trading Standards Office.

7. Cancellation Within the Cooling Off Period

1. Consumers have a statutory right to cancel the Contract within 14 calendar days

for any reason and receive a refund.

2. For Services, the cooling-off period starts from the Contract formation date and

ends 14 calendar days later. Notify us immediately if you wish to cancel within

this period.

3. If Services are requested to commence during the cooling-off period, you

acknowledge that you will lose the right to cancel if Services are completed

within this period. You will be required to pay for Services rendered up to the

cancellation point.

13. Insurance

1. Coverage Requirement: The client must ensure that insurance coverage is in

place for all interior design furnishings, furniture, and materials during handling,

moving, and installation. This coverage must also include the interior designer.

2. Client Responsibility: It must be clearly stated in the agreement documents

that the client is responsible for the payment of insurance. The interior designer

will not commence work without adequate insurance coverage by the client,

which is crucial for medium to large projects.

14. Photographing Completed Works

1. Portfolio and Marketing: The client agrees to allow the interior designer to

photograph the project at various stages (before, during, and after completion)

for the designer’s portfolio, marketing, or advertising purposes.

2. Consent for Public Use: If the photographs are to be used for business

purposes, such as online postings or social media, the designer agrees not to

disclose the client’s name or address without prior consent.

Full Terms and Conditions

1. Definitions and Interpretation

1.1. Definitions:

• “Consumer” is as defined in the Consumer Rights Act 2015.

• “Contract” refers to the agreement formed between you and us, detailed in

clause 2.

• “Client/You/Your” means you, the Consumer, firm, or corporate body purchasing

the Services.

• “Products” includes items such as e-books and courses as detailed in our

Proposal or ordered via our website.

• “Proposal” is our estimate for the interior design Services, which remains open

for acceptance for 30 days and constitutes our entire scope of work.

• “Services” refers to the interior design services detailed in our Proposal.

• “Website” means www.getneatid.com.

1.2. Interpretation:

• References to “writing” and “written” include emails.

• References to statutes or provisions are to the statute as amended or re

enacted.

• “These Terms and Conditions” refers to the current version as may be amended.

• “Party” or “Parties” refers to the entities involved in these Terms and Conditions.

• Headings are for convenience only and do not affect interpretation.

• Singular includes plural, and gender references include all genders.

2. How the Contract is Formed

2.1. These Terms and Conditions govern the sale of all Services and Products and form

the basis of the Contract.

2.2. A legally binding Contract is created when you accept our Proposal. Ensure you

read these Terms and Conditions carefully before acceptance. If in doubt, seek

clarification.

2.3. For Products ordered via our Website, the Contract is formed upon sending an

Order Confirmation. This will detail the Product(s) ordered, price, and estimated

delivery date.

2.4. Proposals are based on provided information and may be adjusted for errors or

discrepancies.

3. Interior Design Services

3.1. We provide Services with reasonable care and skill in accordance with best

practice. Specialist advice must be obtained from relevant professionals where

applicable.

3.2. For Design Solutions Packages, we provide a maximum of two revisions to the

approved design. Additional changes or services beyond this are chargeable.

3.3. Additional services after Proposal acceptance require a further Proposal.

3.4. Sketches or impressions are for illustrative purposes and are not exact

specifications unless specifically stated.

3.5. Responsibility for checking dimensions and discrepancies lies with you and your

builder/contractor.

3.6. Lighting, heating, and other plans are for guidance only; contractors must ensure

safety and practicality.

3.7. Designs and plans are provided digitally. Printed materials are chargeable.

3.8. Suggestions for products or services are optional, and separate agreements with

suppliers are your responsibility.

3.9. We do not handle repairs, replacements, or freight claims for purchased items. We

strive to select reputable brands but are not liable for quality.

3.10. Mileage and travel time for meetings are chargeable. Changes to meeting dates

with less than 48 hours’ notice may incur costs.

3.11. Timescales provided are estimates and not guaranteed deadlines.

4. Products

4.1. Descriptions and illustrations of Products are for guidance only and may differ

slightly from actual Products.

4.2. Minor discrepancies due to display differences are not excluded from our

responsibility for negligence.

4.3. Products are usually delivered within 30 calendar days unless otherwise agreed.

4.4. If delivery is delayed beyond 30 days, you may cancel the order or specify a new

delivery date.

4.5. Delivery is complete once Products are delivered to the provided address.

4.6. Re-delivery costs apply if Products cannot be delivered on the scheduled date.

4.7. Risk in Products remains with us until they are in your possession.

4.8. Ownership of Products transfers upon full payment.

5. Product and Payment

5.1. Payment terms are:

• For quoted materials: 100% payment in advance.

• For labour over £500: 50% in advance, balance on completion.

5.2. Additional progress invoices may be issued if Services are delayed not due to our

fault.

5.3. Final invoices are issued upon completion of Services. Additional support post

completion is chargeable.

5.4. Our hourly rate is £75 unless otherwise agreed.

5.5. Invoices are payable immediately or within 7 days.

5.6. Prices are checked before order confirmation. Incorrect pricing will be corrected,

and you’ll have the option to accept the new price or cancel.

5.7. Errors in price or description discovered post-order will be corrected, with options

to cancel or receive a refund.

5.8. Overdue payments accrue interest at 4% per annum above the Bank of England

base rate.

5.9. Delays over 6 months may lead to a review and amendment of fees.

5.10. Orders via the Website must be paid in advance using our payment gateway

provider.

6. Problems with Products

6.1. Products must be of satisfactory quality and fit for purpose. Contact us if there are

issues.

6.2. For physical Products:

• Cooling off period ends 14 days after receipt of Products.

• Return Products within 14 days of notifying us of cancellation.

• Costs of returning Products are your responsibility.

• Refunds issued within 14 days of receiving the Products or notification of return.

6.3. Refunds may be reduced for diminished value due to excessive handling.

6.4. Use our Model Cancellation Form or any other method to cancel. We will refund

sums paid within 14 days.

7. Cancellation Within the Cooling Off Period

7.1. Consumers have a 14-day cooling off period to cancel the Contract for any reason

and receive a refund.

7.2. Cancellation notice should be sent immediately. If Services have started, you will

pay for Services provided up to cancellation.

8. Cancellation After the Cooling Off Period and for Business Clients

8.1. Cancellation requires 14 days’ written notice after the cooling off period or for non

Consumers. We will invoice for Services up to cancellation.

8.2. Immediate cancellation is allowed for material breaches or bankruptcy.

8.3. Cancellation does not affect accrued rights and obligations.

8.4. We are not liable for additional costs due to freight, delivery, or unforeseen

expenses.

8.5. Delays caused by contractors/builders or site issues are not claimable.

9. Our Liability

9.1. We are responsible for foreseeable losses resulting from our breach or negligence

but not for unforeseen losses.

9.2. For non-Consumers, liability is limited to the fees paid for Services and excludes

indirect losses.

9.3. We do not accept liability for dissatisfaction based on personal taste.

9.4. Liability for death or personal injury due to our negligence is not excluded.

9.5. Legal rights as a consumer are not affected. For details, contact your local Citizens’

Advice Bureau or Trading Standards Office.

9.6. We hold Public Liability and Professional Indemnity Insurance. Details available

upon request.

9.7. Referrals to other companies may involve commission. Suitability decisions are

your responsibility.

9.8. We are not liable for issues caused by information provided by you or other

instructed companies.

10. Intellectual Property Rights

10.1. We own all intellectual property rights in our designs and Website content.

10.2. Payment grants a non-exclusive licence for the design’s intended purpose. The

licence is effective once the final design is provided.

10.3. We reserve the right to enforce intellectual property rights.

10.4. The licence is revoked if you breach terms or cancel the Contract.

10.5. Licence applies only to final designs, not drafts or other materials.

10.6. Designs are provided in standard formats. Requests for editable formats are

chargeable.

10.7. You warrant that documents provided to us do not infringe third-party rights.

10.8. We may use designs and photographs for promotional purposes unless you object

at Proposal acceptance.

11. Events Outside of Our Control (Force Majeure)

We are not liable for failure or delay due to events beyond our control, such as natural

disasters or civil unrest.

12. Complaints and Feedback

12.1. We welcome feedback and aim for a positive client experience. Complaints

should be made in writing, and we will respond within 14 days.

13. How We Use Your Personal Information

We oversee personal information in accordance with GDPR provisions.

14. Other Important Terms

14.1. We may transfer our rights and obligations to a third party, with no impact on your

rights.

14.2. You may not transfer your obligations or rights without our written permission.

14.3. The Contract is between you and us and is not intended to benefit any third party.

14.4. Invalid provisions do not affect the remainder of the Terms and Conditions.

14.5. Failure to enforce rights does not waive them, and no waiver of one breach implies

waiver of others.

Still have a question about our services? Contact us now and we’ll get back to you ASAP.

WEBSITE - TERMS & CONDITIONS

Please read before making any booking/purchase from our website Or GetNeat ID directly. These relate to all purchases or bookings made .

GetNeat ID is committed to providing our clients with exceptional customer service.

 

However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.

IN DEPTH WEBSITE USAGE TERMS AND CONDITIONS

TERMS OF USE

 

Last updated 1/1/2025

 

AGREEMENT TO TERMS

 

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and GetNeat ID ("Company", “we”, “us”, or “our”), concerning your access to and use of the http://www.getneatid.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

 

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

 

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

 

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

 

 

INTELLECTUAL PROPERTY RIGHTS

 

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

 

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

 

 

USER REPRESENTATIONS

 

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

 

 

USER REGISTRATION

 

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

 

 

PRODUCTS

 

We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

 

 

PURCHASES AND PAYMENT

 

We accept the following forms of payment:

 

-  Visa

-  Mastercard

-  PayPal

 

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP.

 

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

 

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 

 

RETURN/REFUNDS POLICY

 

Please refer to our Returns and refunds policy here.

 

 

PROHIBITED ACTIVITIES

 

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

 

As a user of the Site, you agree not to:

 

1.  Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

2.  Make any unauthorised use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

3.  Use a buying agent or purchasing agent to make purchases on the Site.

4.  Use the Site to advertise or offer to sell goods and services.

5.  Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.

6.  Engage in unauthorised framing of or linking to the Site.

7.  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

8.  Make improper use of our support services or submit false reports of abuse or misconduct.

9.  Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

10.  Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.

11.  Attempt to impersonate another user or person or use the username of another user.

12.  Sell or otherwise transfer your profile.

13.  Use any information obtained from the Site in order to harass, abuse, or harm another person.

14.  Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

15.  Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.

16.  Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.

17.  Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.

18.  Delete the copyright or other proprietary rights notice from any Content.

19.  Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

20.  Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.

21.  Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

22.  Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.

23.  Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.

24.  Use the Site in a manner inconsistent with any applicable laws or regulations.

 

 

USER GENERATED CONTRIBUTIONS

 

The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

 

1.  The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
2.  You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorise us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
3.  You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
4.  Your Contributions are not false, inaccurate, or misleading.
5.  Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6.  Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
7.  Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8.  Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
9.  Your Contributions do not violate any applicable law, regulation, or rule.
10.  Your Contributions do not violate the privacy or publicity rights of any third party.
11.  Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
12.  Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
13.  Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
14.  Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

 

Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings.

 

 

CONTRIBUTION LICENSE

 

You and Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

 

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.

 

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

 

 

MOBILE APPLICATION LICENSE

 

Use License

 

If you access the Marketplace Offerings via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms of Use. You shall not: (1) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (8) use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.

 

Apple and Android Devices

 

The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Marketplace Offerings: (1) the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; (2) we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms of Use or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application; (3) in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application; (4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms of Use, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms of Use against you as a third-party beneficiary thereof.

 

 

SUBMISSIONS

 

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

 

 

SITE MANAGEMENT

 

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the Marketplace Offerings.

 

 

PRIVACY POLICY

 

We care about data privacy and security. By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy posted on the Site, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in the United Kingdom. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Site, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the United Kingdom.

 

 

TERM AND TERMINATION

 

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE MARKETPLACE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

 

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

 

 

MODIFICATIONS AND INTERRUPTIONS

 

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.

 

We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections, updates, or releases in connection therewith.

 

 

GOVERNING LAW

 

These conditions are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. GetNeat ID and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England, Scotland and Wales, which means that you may make a claim to defend your consumer protection rights in regards to these Conditions of Use in the United Kingdom, or in the EU country in which you reside.

 

 

DISPUTE RESOLUTION

 

Informal Negotiations

 

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

 

Binding Arbitration

 

Any dispute arising from the relationships between the Parties to this contract shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be Glasgow, United Kingdom. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of the United Kingdom.

 

Restrictions

 

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. The full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

 

Exceptions to Informal Negotiations and Arbitration

 

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

 

 

CORRECTIONS

 

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

 

 

DISCLAIMER

 

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

 

 

LIMITATIONS OF LIABILITY

 

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

 

 

INDEMNIFICATION

 

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

 

 

USER DATA

 

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

 

 

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

 

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

 

 

MISCELLANEOUS

 

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

 

 

CONTACT US

 

In order to resolve a complaint regarding the site please email the address below with the subject 'Complaint' :

 

GetNeat ID

Subject: Complaint

contact@getneatid.com

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